My Professional Development

Your Growth = Our Success

Many of our associates have gone through extensive training and continuing education to stay abreast of industry changes and to better serve our customers. Many have achieved professional certifications and degrees through the Maryland Bankers School, American Bankers Association and West Virginia Bankers School. We have on staff certified financial planners, certified public accountants and masters in business administration.


We encourage you to maximize your potential and channel your innovative spirit. One way to do this is through our training and development programs.

My Bank University (MBU) is an employee-led training and development organization that drives our learning culture and appeals to high performers who are customer-oriented, cross-trained and multifunctional.

My Bank University Employee Development Programs:

  • Leadership Certification Program
  • Customer Service Representative
  • Retail Relationship Advisor
  • Commercial Relationship Manager
  • Maryland & West Virginia Bankers School
  • Financial Services Internship





My Bank University - Remain Curious and Keep Learning!





Some customers have reported receiving text message alerts, stating that their debit card has been "blocked" and that they need to reply to the text message with their full debit card number. This is a phishing attempt and you should never enter your card information or any other private personal information into a text message or email.

Please know that First United will never ask you for confidential or private information through text, email or social media channels. If you are ever unsure about a communication from the Bank, please contact our Customer Care Center directly at 1-888-692-2654.