Positive Pay

With our easy Positive Pay solution and branch network monitoring, you can be protected from fraud and potential losses. With Positive Pay, you’ll upload the serial numbers and amounts of every check you’ve issued. When a check is presented for payment, My Bank compares the numbers and amounts to ensure that it’s a check you’ve written. Any checks that don’t match will be brought to your attention.

  • Enhance your pay/return decision making
  • Maintain tighter controls of your disbursements
  • Review suspicious items efficiently and effectively
  • Get enhanced Positive Pay protection through our Community Office network

First United offers three additional ways to protect your business with Positive Pay. Choose any or all of these additional options that will meet your unique needs.

Payee Positive Pay

The check payee is added to your check files for comparison purposes, adding an additional layer of security.

Reverse Positive Pay

Every check presented to the bank is considered an exception item and you can decide if the check will be paid on the next business day.

ACH Positive Pay

This solution gives you the ability to set up ACH debit blocks based on ACH parameters like dollar amount or ACH company ID.

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Security Notice – Browser Updates May Be Required To Use Online Banking Solutions

As an ongoing security and protection for your finances, First United deploys and keeps up-to-date many layers of security and encryption protocols to protect your confidential information. Many modern internet browsers support these advanced encryption techniques, however, some older browsers do not. Please note that, beginning May 21st, customers using the unsupported Microsoft Windows XP® and Windows Vista® with Internet Explorer (IE) 6 or 8, will be unable to use our digital solutions and must upgrade to a newer supported version of Internet Explorer, Google Chrome™, or Mozilla Firefox® instead.

Additionally, some end customers using Internet Explorer 10 (IE10) or lower may receive a message from their browser about updating their browser security settings to TLS 1.1 or 1.2. These end customers should enable these protocols on the Advanced tab in IE via Tools > Internet Options to continue accessing digital finance solutions or upgrade to a newer supported version of Internet Explorer.

If you have questions, please contact our Customer Care Center at 1-888-692-2654.

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