Additional Safety Tips to Stay Secure

Security of your card and PIN number

To protect you and your card and avoid unauthorized use, remember these safety tips:

• Please sign your card upon receipt.
• Destroy your old card when it expires or when your new card becomes effective.
• Memorize your PIN. Do NOT write it on the back of your card or keep it with you.
• Never disclose your PIN to anyone.
• Keep a written record of your PIN entirely separate from your Card.
• Keep your Card in a safe place.
• Remember to pick up your ATM receipts before leaving the ATM.
• Safeguard your account number. Always obtain merchant receipts and destroy carbons

Security When Approaching the ATM

• Be alert - look around the area.
• Leave immediately if you see or sense anything suspicious.
• Always have your Card in hand, ready to use.

Security While at the ATM

• Allow a comfortable distance between you and the person using the ATM.
• Respect any line barriers that say “Wait Here".
• Do not walk up to the ATM before the current user has left.

Security While at the ATM

• Use your body to shield the ATM's keyboard from another person's line of sight.
• Don't stop to count the money or expose it for others to see.
• Place all money into your pocket or purse immediately.

Security When Leaving the ATM

• Remain alert - watch for strangers who may approach or follow you.
• Keep safe distances between you and others.
• If someone follows you, go to the nearest populated place such as a store or restaurant.

Refuse Telephone Inquiries

• Do not reveal any information about your Card over the phone.
• Verification of your Card account(s) and PIN should only take place in person at your financial institution.
• If you receive a call about your Card,  contact your financial institution immediately and we will suggest the next course of action.

Report Theft or Loss Immediately

• Call 1-888-692-2654 to report a card lost or stolen. During non-business hours, you may also call 1-800-236-2442.
• The non-business hours telephone number noted above is typically used only for reporting the cardlost or stolen.