Introducing Zelle®– a fast, safe and easy way to send money in minutes1 to your friends and family, right from the First United Bank & Trust Mobile Banking app. When you use our mobile banking app, Zelle is already available on your phone. Zelle makes it easy to send or receive money from people you trust – no matter where they bank2.
Find Zelle in our mobile app or visit our Personal Mobile Banking page to download the mobile app to begin using Zelle.
To get started, log in to your Mobile Banking app and select "Send Money with Zelle.®" Then enroll with your U.S. mobile number or email address.
Select a contact or type in the U.S. mobile number or email address of the person you’d like to send money. Remember to only send money to people you know and trust. Enter the amount you’d like to send and, if you want, add a note. Tap send and you’re done.
Send your friend a request and a way to pay you back directly with Zelle. Just enter their U.S. mobile number or email address, the amount they owe you, and hit send.3 When they respond, the money will appear in your First United account.
Zelle makes it easy to quickly split the bill with a built-in calculator. Just tap the ‘split’ button, select the people in your group and enter the total amount you want to split. Zelle sends a request to everyone for their share.3
WHEN YOU'RE BUYING MOM'S GIFT
Buy a gift for mom and get paid back fast without having to bug your siblings.
WHEN RENT IS DUE BUT YOUR ROOMMATE'S ON THE ROAD
Use Zelle to get rent without calling a house meeting.
WHEN IT'S TIME TO PAY THE SITTER
Move money from your account to theirs within minutes.
YOUR FRIEND FORGOT HIS WALLET BUT NOT HIS PHONE
Don't worry about covering your friends. Zelle lets you request money and get paid back quickly.
To send money using Zelle, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number), add the amount you’d like to send and an optional memo, review, then hit “Send.” In most cases, the money is available to your recipient in minutes1.
To request money using Zelle, choose “Request,” select the individual(s) from whom you’d like to request money, enter the amount you’d like to request, include an optional note, review and hit “Request”.**
To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle.
** In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already enrolled in Zelle.
If the person you sent money to has already enrolled with Zelle, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you know and trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.
If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. If you aren’t able to get your money back, please call us at 1-888-692-2654 so we can attempt to assist you further. There is no guarantee that can cancel the payment and get your money back.
1To receive money in minutes, the recipient’s email address or U.S. mobile number must already be enrolled with Zelle.
2Must have a bank account in the U.S. to use Zelle.
3Mobile carrier fees may apply.
* Message and data rates may apply; contact your cellular provider for information on your mobile contract. Most smart phones are supported by My Bank Mobile, but some limitations may exist. Call us at 1-888-692-2654 if you are experiencing any issues.