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+ Please do not use email to send us communications containing confidential information or requiring our immediate attention. If you need to discuss information about your existing account give us a call at 1-888-692-2654, stop by one of our convenient locations or sign in to Online Banking to use our secure messaging service.

In Case of Errors or Questions about Your Loan

If you have a question or concern about your loan, or think we have made an error, we want to know. Please send a written request (separately from your payment) for any Qualified Written Request, Notice of Error, or Requests for Information to the following address. You may telephone us, but doing so will not preserve your rights under Federal Law. Please note you must use this address to submit your written request.

First United Bank & Trust
Attn: Customer Care Center
12892 Garrett Highway
Oakland, MD 21550

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  • Lost or Stolen Phone with Mobile Payments
    e.g. Apple Pay, Samsung Pay, Android Pay
  • 1-844-590-5256
  • Routing Number
  • 052100987

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First United Bank & Trust
12892 Garrett Highway
Suite 4
Oakland, MD 21550

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First United Bank & Trust
Attn: Customer Care Center
12892 Garrett Highway 
Oakland, MD 21550