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  • Please do not use email to send us communications containing confidential information or requiring our immediate attention. If you need to discuss information about your existing account give us a call at 1-888-692-2654, stop by one of our convenient locations or sign in to Online Banking to use our secure messaging service.
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In Case of Errors or Questions About Your Loan

If you have a question or a concern about your loan, or think we have made an error, we want to know. Please send a written request (separately from your payment) for any Qualified Written Request, Notice of Error, or Requests for Information to the following address. You may telephone us, but doing so will not preserve your rights under Federal Law. Please note you must use this address to submit your written request.

First United Bank & Trust
ATTN: Loan Servicing/Written Request
12892 Garrett Hwy, Suite 4
Oakland, MD 21550

Secure Files

Do you need to send a file to us securely? Use our Sharefile service to send us files securely.

  • Customer Service Center
    1-888-692-2654
    Mon – Fri: 8 a.m. to 8 p.m.
    Sat: 9 a.m. to 1 p.m.
  • Lost or Stolen Phone with Mobile Payments
    e.g. Apple Pay, Samsung Pay, Android Pay
    1-844-590-5256
  • Routing Number
    052100987

Mail Payments

First United Bank & Trust
12892 Garrett Highway
Suite 4
Oakland, MD 21550

Write Us

First United Bank & Trust
Attn: Customer Service Center
12892 Garrett Highway
Oakland, MD 21550