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+ Please do not use email to send us communications containing confidential information or requiring our immediate attention. If you need to discuss information about your existing account give us a call at 1-888-692-2654, stop by one of our convenient locations or sign in to Online Banking to use our secure messaging service.
Some customers have reported receiving text message alerts, stating that their debit card has been "blocked" and that they need to reply to the text message with their full debit card number. This is a phishing attempt and you should never enter your card information or any other private personal information into a text message or email.
Please know that First United will never ask you for confidential or private information through text, email or social media channels. If you are ever unsure about a communication from the Bank, please contact our Customer Care Center directly at 1-888-692-2654.