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+ Please do not use email to send us communications containing confidential information or requiring our immediate attention. If you need to discuss information about your existing account give us a call at 1-888-692-2654, stop by one of our convenient locations or sign in to Online Banking to use our secure messaging service.

In Case of Errors or Questions about Your Loan

If you have a question or concern about your loan, or think we have made an error, we want to know. Please send a written request (separately from your payment) for any Qualified Written Request, Notice of Error, or Requests for Information to the following address. You may telephone us, but doing so will not preserve your rights under Federal Law. Please note you must use this address to submit your written request.

First United Bank & Trust
Attn: Customer Service Care Center
211 East Green St.
Oakland, MD 21550

CALL US

  • Routing Number
  • 052100987

WRITE US

First United Bank & Trust
Attn: Customer Care Center
211 East Green St.
Oakland, MD 21550

MAIL PAYMENTS

First United Bank & Trust
12892 Garrett Highway
Suite 4
Oakland, MD 21550

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NOTICE

Some customers have reported receiving text message alerts, stating that their debit card has been "blocked" and that they need to reply to the text message with their full debit card number. This is a phishing attempt and you should never enter your card information or any other private personal information into a text message or email.

Please know that First United will never ask you for confidential or private information through text, email or social media channels. If you are ever unsure about a communication from the Bank, please contact our Customer Care Center directly at 1-888-692-2654.

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