Sure, eStatements and other online documents (like tax notices) are greener. But that’s not the only way they’re better than traditional paper documents. Your First United online document notification arrives in your email inbox the moment it’s ready–days faster than traditional mailed documents. So you get your information in a more secure, faster and archived format.
Ready to enroll? Simply sign-up for Internet Banking, or, if you already have, just log in to your accounts and select "Online documents" located under the Accounts tab in the menu bar. You will be directed to an "Add Online Documents" page; from here you are able to manage your Online Document delivery preferences.
To enroll specific accounts in eStatements
1) Select the "add online documents" link
2) Change the document delivery method to "Online" for each account you would like to enroll
3) Open and review the "Statement Service Agreement and Disclosure"
4) Select the checkbox next to the disclosure
5) Select "Submit"
Some customers have reported receiving text message alerts, stating that their debit card has been "blocked" and that they need to reply to the text message with their full debit card number. This is a phishing attempt and you should never enter your card information or any other private personal information into a text message or email.
Please know that First United will never ask you for confidential or private information through text, email or social media channels. If you are ever unsure about a communication from the Bank, please contact our Customer Care Center directly at 1-888-692-2654.