At the heart of First United, is you, our associate. As we look to the future, you will make the difference. While our national and regional competitors will compete for customers based on price, we will compete with something much more valuable to our customers; our long-term trusted relationships. We will be the community bank in the communities we serve. We will set ourselves apart by creating value for our customers; and you, our employees, will be the distinction.
Our employee culture will be built upon these values:
The management team pledges to live by these values and to provide the support and resources that you need to continue your personal development. These are the values that we base the hiring of new team members, and that we incorporate into our self-evaluations and individual development plans. By embracing these values in our daily activities, where our unique talents and passions expand; our customers will notice the difference and will value the experience!
Some customers have reported receiving text message alerts, stating that their debit card has been "blocked" and that they need to reply to the text message with their full debit card number. This is a phishing attempt and you should never enter your card information or any other private personal information into a text message or email.
Please know that First United will never ask you for confidential or private information through text, email or social media channels. If you are ever unsure about a communication from the Bank, please contact our Customer Care Center directly at 1-888-692-2654.