Emerald Pointe Community Office

Emerald Pointe

19405 Emerald Square, Suite 1000
Hagerstown, MD 21742

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19405 Emerald Square, Suite 1000
Hagerstown, MD 21742
301-745-8801 (fax)


Monday – Friday: 9 a.m. – 6 p.m.
Saturday: 9 a.m. – 12:00 noon


2 Drive-up banking lanes
Monday – Friday: 8:30 a.m. – 6 p.m.
Saturday: 8:30 a.m. – 12:00 noon


ATM Walk-up (accept deposits)
ATM at Drive-up (does not accept deposits)

About Our Branch

The Emerald Pointe Community Office opened in 2018 and offers financial innovation – from our universal banker approach to self-serve digital tools. This full-service branch is ready to help meet your personal or business financial goals, through the channel you prefer. Our internet or mobile banking options help you manage your financial life anywhere, anytime. Talk with a Banking Specialist or perform digital banking tasks using our Discovery Center or ATM channels.

  • Discovery Center – Experience touchscreen and tablet technologies for yourself or have one of our associates guide you through any of our digital tools.
  • Community Room – This area is available to any local organization or non-profit to conduct meetings.
  • Official Checks – Stop in any First United location to purchase your official checks.
  • Night Drop – Our office comes equipped with convenient night depositories.
  • Wire Transfers – Send money fast using our wire services.
  • Safe Box – Safe deposit boxes starting as low as $5 per month.
  • Notary Services – Many of our associates are certified notaries and can help you to certify your documents.
  • Coin machine – Exchange your loose change for cash or make a deposit into a First United account.

Use the links above to explore our site further to find a product or service that’s right for you.

Our Banking Team

Click any associate for additional information and contact information.

Alan Mullendore

Market President

Alan Mullendore



Denise Greenbeck

Community Relationship Manager

Denise Greenbeck



Melissa Weaver

Senior Relationship Advisor

Melissa Weaver

NMLS #1342347



Jennifer Jones

Vice President & Senior Wealth Advisor - Team Leader

Jennifer Jones

View Bio Sheet



Shane Small

Senior Wealth Advisor

Shane Small

View Bio Sheet



Merv Yoder

Commercial Relationship Manager

Merv Yoder



Charlie Startzman

Residential Loan Originator

Charlie Startzman

Serving Washington County, MD & surrounding areas

NMLS #1798174



We believe in Hagerstown.

We believe in the people, families and businesses that live and serve here. It’s why we have opened another branch in this community, making it the fourth to open in Washington County and the third in Hagerstown.

  • We’re open to this community.
    We’re passionate about partnering with you and guiding you during some of the most important financial decisions you’ll ever make. Hagerstown is our home, and we want the best for it—and for you. 
  • We’re open to experience.
    For more than a century, we’ve been uniting our strengths under a shared mission to serve. It’s how we’re able to anticipate your challenges, help you realize more opportunities and provide a banking experience like no other. 
  • We’re open to innovation.
    Check out our interactive branch design. Ask us about our universal banker approach. Our inventive spirit and ambitious nature mean we always have our eye on the future. It’s how we lead community forward. 
  • We’re open to technology.
    We use the very best in technology to make banking faster, easier, safer and more convenient. We take extra measures to protect your information and to be there for you wherever you are, whenever you need.