We want to help keep you and your money safe.

At First United we hold the security of your confidential information in the highest regard. We make every effort to ensure that your non-public data is secure and that your information will not be compromised.

However, there are steps you can take to help protect yourself against the potential threats that we all face, every day, online. By following a handful of simple, common-sense steps, you can help ensure that you are safe in your journeys on the Internet:

  • Be sure that you are running the latest browser technology. You can find the latest versions of these browsers here: Internet Explorer | Firefox | Chrome
  • Be sure that your operating system is current; you can check the Windows Update center on your PC to see available updates.
  • Use strong passwords for your various logins.
  • Use a firewall to protect your computer.

Looking for information about current security topics? Check out our Security Briefs. We are committed to informing you of topics that may impact your online security, but please remember this information is not all inclusive. You should take time to check for alerts and information from your hardware and software providers. These are general briefs for informational purposes only. For further assistance with any of these suggestions, please contact your computer support personnel.

Read More Security Briefs on Our Blog
 

Need more?

For more information, try these helpful links:

 

Always remember, it is a best practice to verify any suspicious emails by calling the supposed sender (at a phone number) before following any email requesting information or financial transactions (such as wire transfers), and to not visit un-trusted websites or follow links provided by unknown or un-trusted sources that may be included in those same emails.
 

Email Abuse?

Do you believe you've received an abusive email…one which is fraudulent or a phishing attempt to steal your personal information?

If so, forward those emails to abuse@mybank.com and we will investigate the email further in hopes that we may be able to identify and stop some of these scams from happening in the future! We can all work together to help improve our security online.

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Security Notice – Browser Updates May Be Required To Use Online Banking Solutions

As an ongoing security and protection for your finances, First United deploys and keeps up-to-date many layers of security and encryption protocols to protect your confidential information. Many modern internet browsers support these advanced encryption techniques, however, some older browsers do not. Please note that, beginning May 21st, customers using the unsupported Microsoft Windows XP® and Windows Vista® with Internet Explorer (IE) 6 or 8, will be unable to use our digital solutions and must upgrade to a newer supported version of Internet Explorer, Google Chrome™, or Mozilla Firefox® instead.

Additionally, some end customers using Internet Explorer 10 (IE10) or lower may receive a message from their browser about updating their browser security settings to TLS 1.1 or 1.2. These end customers should enable these protocols on the Advanced tab in IE via Tools > Internet Options to continue accessing digital finance solutions or upgrade to a newer supported version of Internet Explorer.

If you have questions, please contact our Customer Care Center at 1-888-692-2654.

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