I’m unsure about using Zelle to pay someone I don’t know. What should I do?

If you don’t know the person, or aren’t sure you will get what you paid for (for example, items bought from an on-line bidding or sales site), you should not use Zelle for these types of transactions.  These transactions are potentially high risk (just like sending cash to a person you don’t know is high risk). Neither Zelle nor First United offer a protection program for any purchase or sale conducted using Zelle.