Depending on several factors, certain cardholders may receive this message during enrollment. This is a risk mitigation process that requires additional authentication. The consumers that are redirected must manually confirm their identities before their card can be added to the service. Cardholder identity will be verified against cardholder information stored on the payment platform. Once identify is confirmed, the service will be activated. The number for this verification process is 1-844-590-5256. Please note: This number may be noted on your device or app in reference to verification of your card, such as ‘Contact First United Bank & Trust’ or ‘Call your bank’.

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