Your First United Debit Card or ATM Card PIN is your Personal Identification Number. The number which you will use during transactions and at the ATM terminals to use your card.
Debit Card PINs are mailed separately from the card for security purposes. PIN mailings typically arrive 1-2 business days before your card. (With Instant issue cards, you will select your PIN in the office.)
If you have forgotten your PIN, the Customer Care Center or any community office can order a PIN reminder from VISA, which will arrive by mail. Your PIN can also be reset at any First United community office. To reset your PIN, you will need to have the Debit/ATM card and appropriate photo ID.). We do not keep PIN Numbers on file.
If you would like to update or change your PIN, you may do so by calling 1-800-218-1014 or by visiting any First United ATM. You will need to know and enter your current PIN to update your information.
If you still have any questions regarding your PIN, please contact our Customer Care Center at 1-888-692-2654.